On the Other End of the Email
Of all the things I ever read about eBay, the topic that rankles me the most is the belief that Customer Support is run by robots. That there aren’t 5,000 people there running around busting their butts trying to make a difference every damn day.
(Anyone who’s read my eBay posts may have noticed this. Along with the definite sense that I was unbelievably pissy, angry and unhappy my last few months there. But…topic for another day.)
Rather than continue to simply rant about the nineteen million ways that’s wrong, whrong, wrong-o, I’ve decided to try to show it instead. Along with my regular blog photos, I’ll be posting my eBay pictures and stories to illustrate the times and people as I knew them.
The names will be changed. The stories will be true. Hopefully, you’ll love them as I do.
Pierre, Jules and Meg
eBay Customer Support 2nd Anniversary Celebration, Salt Lake City 2001
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